7 PDUs (.7 CEUs)

Managing a project means managing different interests and objectives. Such an effort requires skills to manage conflict, cultures, and negotiate situations. This seminar will prepare you to be able to control the negative impact of conflict while exploiting the positive side of it.

Seminar Outline

• Define Team Roles On Your Project
• Team Types vs. Project Life Cycle
• Power Positions - A Tool To Control and Win Conflicts
• Conflict Management Techniques
• Negotiation Styles
• Buy In Destructive Players
• Mediation (Introduction, Identification of Issues, Alternatives, Decision Making)

Who Should Attend

Managers, team leaders, supervisors and functional managers.

Method of Delivery

• Onsite class instructions or Online web conference
• Lectures
• Open discussion
• Case studies
• Surveys

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